Emergency Response Operations Manager

2 days ago


Austin, Texas, United States St Edwards University Full time

About Our Organization

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St. Edward's University is a private, Catholic liberal arts institution located in Austin, Texas. We are committed to creating an inclusive and welcoming environment for all students, faculty, and staff.

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Job Description

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We are seeking a highly skilled Police Telecommunications Operator to join our team. In this role, you will be responsible for responding to emergency and non-emergency calls, dispatching officers, and maintaining accurate records of police/patrol activities.

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Key Responsibilities

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  • Responding to emergency and non-emergency calls">
  • Dispatching officers to situations requiring police response">
  • Maintaining accurate records of police/patrol activities">
  • Communicating with other police/fire/ambulance agencies">
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Requirements

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  • Currently licensed by TCOLE with a Basic Telecommunications license or at least 2 years' prior public safety dispatch experience preferred">
  • High school graduation or GED; some college or a bachelor's degree preferred">
  • Bilingual (English/Spanish) preferred">
  • Ability to pass an extensive background investigation, fingerprinting, psychological, medical, and physical test">
  • Must not be currently under indictment for any criminal offense; never been convicted of an offense above a Class C misdemeanor">
  • Ability to use a multi-line phone system and basic computer knowledge of Microsoft Office products">
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Salary Information

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The estimated salary for this position is $$55,000-$70,000 per year, depending on experience. The university offers an excellent benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.



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