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Retail Parts Representative

2 months ago

Elkhart, Indiana, United States Grand Design RV Full time

Job Summary:

Grand Design RV is seeking a highly skilled and detail-oriented Parts Sales Specialist to join our Customer Service Team. As a key member of our team, you will be responsible for providing exceptional service to our customers by identifying and procuring the parts they need in a timely and efficient manner.

Key Responsibilities:

  • Process and fulfill customer parts orders in a timely and accurate manner
  • Identify and procure parts from various sources, including inventory and external suppliers
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Maintain accurate records of customer interactions, parts orders, and inventory levels
  • Collaborate with cross-functional teams to resolve customer issues and improve processes
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Strong organizational and time management skills
  • Basic computer skills and proficiency in Microsoft Office
  • Experience in a customer-facing role or in a related field (e.g., sales, customer service, inventory management)

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Grand Design RV is an equal opportunity employer committed to diversity and inclusion in the workplace.