Retail Parts Coordinator

2 weeks ago


Elkhart, Indiana, United States Grand Design RV Full time
Job Title: Retail Parts Representative

Grand Design RV is seeking a highly motivated and detail-oriented Retail Parts Representative to join our Customer Service Team. As a key member of our team, you will play a vital role in providing exceptional service to our customers by identifying and procuring the parts they need.

Key Responsibilities:
  • Process retail parts sales orders and inquiries in a timely and accurate manner
  • Identify and procure parts needed for dealers and customers
  • Check orders for accuracy and approve or reject as necessary
  • Provide excellent customer service via phone, email, or in-person
  • Perform routine housekeeping tasks to maintain a clean and organized workspace
  • Attend training sessions to maintain proficiency in job duties
Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong computer skills and ability to learn new software
  • Experience in a customer-facing role or retail environment
Benefits:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Employee stock purchase program
  • Holiday and vacation pay

Grand Design RV is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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