Patient Access Coordinator
1 month ago
Guidehouse is seeking a highly skilled Patient Access Representative to provide exceptional customer service and support to patients, families, and staff. As a key member of our team, you will be responsible for ensuring a seamless registration process, advocating for patients, and navigating them through our healthcare system.
Key Responsibilities- Provide timely and courteous registration services to patients and families.
- Act as an advocate and navigator for patients, ensuring a positive experience throughout their interaction with our healthcare system.
- Assist patients and families in accessing services, providing clear and concise information about our services and policies.
- Collaborate with clinical staff to ensure a smooth transition of care.
- Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
- High School Diploma or equivalent required; one year of relevant experience in a medical or customer service setting preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Basic computer skills and proficiency in electronic medical records systems.
Guidehouse offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off. We also offer opportunities for professional development and growth, as well as a supportive and inclusive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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