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Membership Coordinator

2 months ago

Jacksonville, Florida, United States Boys & Girls Clubs of Northeast Florida Full time
Job Summary

We are seeking a highly organized and detail-oriented Membership Coordinator to join our team at the Boys & Girls Clubs of Northeast Florida. The successful candidate will provide administrative support for our club, maintain accurate records, and provide excellent customer service to parents, members, and staff.

Key Responsibilities
  • Recordkeeping and Data Management: Maintain accurate and up-to-date records of member enrollment, attendance, and food services.
  • Administrative Support: Provide administrative support for the club, including answering phone calls, responding to emails, and preparing correspondences and reports.
  • Communication and Customer Service: Provide informative communication to parents and members, and provide professional customer service to staff and volunteers.
  • Event Planning and Coordination: Assist with planning and coordinating events, including field trips and special programs.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Minimum three years of administrative support experience required.
  • Skills: Excellent written and verbal communication skills, organizational skills, and ability to work effectively in a team environment.
  • Certifications: CPR and First Aid Certification or willingness to obtain.
Work Environment

The Membership Coordinator will work in a fast-paced environment, Monday through Friday, 2PM – 7PM, with occasional additional hours. The work is conducted mostly indoors, but may require outdoor work during special events.

Physical and Mental Requirements
  • Physical Demands: Ability to sit, stand, and walk for long periods of time, bending and squatting on occasion.
  • Mental Demands: Ability to maintain high energy level when necessary, and high degree of emotional intelligence.