Current jobs related to Client Experience Specialist - Boston, Massachusetts - Industrious
-
Client Billing Specialist
4 weeks ago
Boston, Massachusetts, United States Elgen Staffing Full timeClient Billing Specialist OpportunityWe are seeking a highly skilled Client Billing Specialist to join our team at Elgen Staffing. Our client, a leading litigation law firm with offices throughout the Northeast, requires a professional to manage billing processes and provide exceptional client service.Key Responsibilities:Primary contact for billing...
-
Nurse Specialist
1 week ago
Boston, Massachusetts, United States HealthEcareers - Client Full timeAbout the RoleWe are seeking a skilled Nurse Specialist to join our team at HealthEcareers - Client. As a key member of our psychiatric care team, you will provide high-quality patient care and support in a dynamic and fast-paced environment.Key ResponsibilitiesProvide direct patient care and support in a psychiatric settingAssist patients with activities of...
-
Client Care Specialist
2 weeks ago
Boston, Massachusetts, United States Herb Chambers Full timeClient Care SpecialistHerb Chambers BMW of Boston is seeking a highly motivated and organized Client Care Specialist to join our Business Development Center (BDC) team.Key Responsibilities:Handle internet leads and inbound phone calls to schedule sales appointmentsPerform basic customer service follow-up calls after store visitsMaintain and follow our script...
-
Client Support Specialist
4 weeks ago
Boston, Massachusetts, United States Tufts Medicine Full timePosition Title: Client Support SpecialistOrganization: Tufts MedicineThis position is essential in fostering effective communication with clients and delivering outstanding support services. Key responsibilities include ensuring a seamless exchange of information through both face-to-face interactions and telephonic communications, as well as accurately...
-
Automotive Client Care Specialist
2 weeks ago
Boston, Massachusetts, United States Herb Chambers Full timeJob Title: Automotive Client Care SpecialistHerb Chambers Honda of Boston is seeking a highly motivated and customer-focused Client Care Specialist to join our Business Development Center (BDC) team.Job Responsibilities:Respond to inbound calls and internet leads in a prompt and courteous manner, ensuring each customer feels valued and...
-
Client Support Specialist
2 months ago
Boston, Massachusetts, United States Quipt Home Medical Full timeJob OverviewQuipt Home Medical is a swiftly expanding frontrunner in delivering clinical respiratory apparatus and services within the durable medical equipment sector. We are in search of motivated individuals to advance with us. Position: Client Support Specialist Reports To: Branch Manager/CSR Director Position Summary:As a Client Support Specialist, you...
-
Client Care Specialist
3 weeks ago
Boston, Massachusetts, United States Herb Chambers Full timeJob DescriptionHerb Chambers BMW of Boston is seeking a highly motivated and customer-focused Client Care Specialist to join our Business Development Center (BDC) team.Key Responsibilities:Handle internet leads and inbound phone calls to schedule sales appointmentsProvide basic customer service follow-up calls after completion of store visitsMaintain and...
-
Associate Client Development Specialist
2 weeks ago
Boston, Massachusetts, United States Fidelity Investments Full timeJob Description:As a key member of our team, you will support third-party asset managers on our platform to drive mutual success with our shared clients. This role provides the opportunity to work across all of Fidelity's businesses, as well as with our external asset manager clients.The Role:We are looking for a motivated individual to join our team as an...
-
Client Service Coordinator
3 weeks ago
Boston, Massachusetts, United States CCG Business Solutions, LLC Full timeJob Title: Client Service SpecialistWe are seeking a highly organized and detail-oriented Client Service Specialist to join our team at CCG Business Solutions, LLC. As a Client Service Specialist, you will provide administrative support to both internal and external clients, ensuring seamless service delivery and exceptional client experience.Key...
-
Customer Experience Specialist
2 weeks ago
Boston, Massachusetts, United States Runna Full timeCustomer Experience SpecialistWe're seeking a highly skilled Customer Experience Specialist to join our team at Runna. As a key member of our Customer Experience team, you will be responsible for providing exceptional support to our users, resolving issues, and creating positive relationships with our community.Key Responsibilities:Respond to customer...
-
Workplace Experience Specialist
2 weeks ago
Boston, Massachusetts, United States Dynatrace Full timeJob DescriptionDynatrace is a leader in unified observability and security, and we're looking for a Workplace Experience Specialist to join our team. As a Workplace Experience Specialist, you will be responsible for creating an exceptional hybrid work environment that fosters employee engagement and drives business outcomes.Key Responsibilities:Drive...
-
Customer Experience Specialist
2 weeks ago
Boston, Massachusetts, United States Hertz Full timeCustomer Experience SpecialistThe Customer Experience Specialist is responsible for delivering exceptional customer service that exceeds customer expectations and drives retention. This role requires a strong focus on creating a culture of empowerment among employees to provide outstanding customer service. Key responsibilities include:Providing first...
-
Customer Support Specialist
2 weeks ago
Boston, Massachusetts, United States Vista Higher Learning Full timeJob SummaryAs a Customer Support Specialist at Vista Higher Learning, you will be the primary point of contact for our clients, providing exceptional support and ensuring their experience is positive and enjoyable. Your role will involve building relationships, educating customers on products and account navigation, researching best possible options,...
-
Enterprise Sales Specialist
2 weeks ago
Boston, Massachusetts, United States Verizon Full timeJob DescriptionAt Verizon, we're seeking a highly motivated and results-driven Enterprise Sales Specialist to join our Connected Experiences team. As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with enterprise clients.Key Responsibilities:Prospecting and Lead Generation:...
-
Travel Nurse RN ICU Specialist
2 weeks ago
Boston, Massachusetts, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN ICU SpecialistWe are seeking a highly skilled and experienced Travel Nurse RN ICU Specialist to join our team in Boston, Massachusetts.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hoursEmployment Type: TravelWe are looking for a candidate with a strong background in...
-
Boston, Massachusetts, United States Verizon Full timeUnlock the Power of Connected ExperiencesVerizon's Connected Experiences practice is seeking a dynamic and results-driven Enterprise Sales Specialist to join our team. As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with enterprise clients.Key Responsibilities:Prospecting...
-
Geriatric Nurse Specialist
4 weeks ago
Boston, Massachusetts, United States HealthEcareers - Client Full timeGeriatric Nurse OpportunityWe are seeking a dedicated and compassionate Registered Nurse to join our team as a Geriatric Nurse Specialist. In this role, you will have the opportunity to make a meaningful difference in the lives of our geriatric patients and their families.Key Responsibilities:Provide high-quality, patient-centered care to geriatric patients,...
-
Customer Experience Specialist
1 week ago
Boston, Massachusetts, United States Mack Weldon Full timeAbout the Role:We're seeking a dynamic Customer Experience Specialist to join our retail team in our Boston Seaport store location. As a key member of our team, you'll be responsible for educating and sharing the Mack Weldon brand story with customers, guiding them through our retail experience, and delivering exceptional customer service.Key...
-
Boston, Massachusetts, United States Verizon Full timeTransform Customer Experiences with VerizonWe are seeking a dynamic Enterprise Sales Specialist to join our Connected Experiences practice. As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with enterprise clients.Key Responsibilities:Prospecting and Lead Generation:...
-
Client Service Coordinator
2 weeks ago
Boston, Massachusetts, United States CCG Business Solutions, LLC Full timeJob Title: Client Service SpecialistCCG Business Solutions, LLC is seeking a highly skilled Client Service Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional administrative services to both internal and external clients.Key Responsibilities:Maintain a consistent physical presence to facilitate...
Client Experience Specialist
2 months ago
Company Background:
Industrious stands as the leading provider of premium workplace solutions, recognized for hosting the highest-rated work environments in the sector. Our mission revolves around fostering exceptional experiences for teams of varying sizes and stages. We believe that the essence of a productive workday lies in the people you collaborate with and the challenges you tackle together. We seek individuals who are innovative thinkers and flourish in a genuinely collaborative atmosphere. As colleagues, we value fresh ideas and celebrate every achievement. Our goal is to significantly enhance the workplace experience for everyone involved.
Creating an environment where everyone can express their true selves is fundamental to our success. Embracing diversity in backgrounds, perspectives, and ideas is essential for us to deliver outstanding workplace experiences for our members and for each other. At Industrious, we are dedicated to cultivating an inclusive and respectful workplace that honors your uniqueness. Your individuality is valued, and we celebrate our team members as distinct contributors who can achieve remarkable outcomes when united.
About the Role:
This position requires in-person engagement, necessitating a presence on-site five days a week. Candidates should be located within a reasonable commuting distance.
As a Member Experience Associate at Industrious, you will be pivotal in shaping the member experience, striving to ensure that every individual who enters our space has a remarkable day. Your daily responsibilities may include:
- Being the welcoming face of the office, preparing the environment by brewing coffee, arranging breakfast, and replenishing shared supplies.
- Taking initiative in managing inventory and overseeing the ordering of necessary supplies for your location.
- Organizing exceptional events and dedicating time to create distinctive signage, understanding that the details matter.
- Facilitating a seamless onboarding experience for new members by entering their information into various systems.
- Providing assistance with IT or connectivity issues, demonstrating that no task is too minor or too significant.
- Participating in local marketing initiatives to showcase the true value of our flexible offerings to potential members.
- Conducting tours for prospective members while your Community Manager is engaged with another candidate.
Industrious supports organizations of all sizes in finding their ideal office environments, enabling them to perform at their best. Our team is redefining productivity by crafting a new workplace experience. In this role, it is crucial for our Member Experience Associates to be passionate about building relationships and fostering community. You will effortlessly connect with members, understanding that meaningful interactions are grounded in trust and shared values.
Ideal Candidate Profile:
- You approach every member request with enthusiasm, whether it's restocking supplies or troubleshooting equipment.
- You thrive on meeting new people and excel in teamwork, enjoying the process of supporting collective goals.
- You possess the ability to bring order to chaotic situations and proactively devise solutions before issues arise.
- You demonstrate resilience, valuing routine while remaining adaptable to unexpected challenges.
- You are hands-on and recognize that behind-the-scenes efforts are essential, even if they lack glamour.
- You continuously seek ways to enhance efficiency, as staying productive is your preferred state.
The hourly compensation for this role is $25.25. The actual compensation will be determined based on various factors, including work experience, relevant knowledge, skills, and qualifications.
In addition to competitive pay, you will have access to a range of attractive benefits, including:
- Consistent working hours for stability
- A sign-on bonus of $500
- A quarterly commuter stipend of $150
- An annual travel stipend of $150 (after 90 days)
- A year-end bonus of $1500
- Sick leave as mandated by law
- A comprehensive benefits package through Sequoia
Base pay and bonuses are just part of the comprehensive compensation package that may be available to employees. Additional employee benefits include heavily subsidized healthcare plans, generous paid time off, wellness initiatives, professional development funding, a 401k plan, and many other perks, subject to eligibility criteria and company policies.
