Operations Manager

7 days ago


Worcester, Massachusetts, United States College Hunks Hauling Junk & Moving Full time
About College HUNKS Hauling Junk and Moving

We are a leading junk removal and moving franchise with 150+ locations across the U.S. Our mission is to provide a stress-free experience for our clients, and we're looking for a dynamic individual to join our team as an Operations Manager.

Job Summary

The Operations Manager will be responsible for overseeing the day-to-day operations of our franchise location, ensuring revenue and profitability targets are met, and building a strong company culture. This role requires a strong leader who can manage positive relationships with clients and team members, and who is proactive in implementing new systems and processes.

Key Responsibilities
  • 100% client satisfaction and loyalty
  • Interact with clients in a friendly and professional manner, creating a memorable experience and repeat business
  • Business operations, safety, and truck safety
  • Establish value and price appropriately, ensuring clients understand the value they received for the price they were charged
  • Manage P&L and annual budgets
  • Utilize systematic hiring and training process
  • Conduct client estimates for moving and junk removal services as needed
  • Manage staff scheduling
  • Boost team member awareness of company mission and vision, measured by achieving team member goals
  • Run franchise operations to ensure revenue and profitability targets are met
  • Work closely with Franchise Partner to implement and build new systems and processes
  • On occasion, perform junk removal jobs and moving services, as well as supervise a team of truck team members
  • Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety
  • Attend periodic learning and training events
  • Produce and review operational reports to make operational decisions
  • Execute monthly marketing plans
Requirements
  • Bachelor's Degree in Business Management preferred or equivalent/relevant on-the-job experience
  • 3 years experience managing a service industry operation preferred
  • Sales, Marketing, and Operations/Systems Management
  • Confident and proactive communicator; must be able to manage positive relationships with clients and team members
  • Must be extremely reliable, punctual, and detail-oriented
  • Must be safety and liability conscious
  • Must be excellent at multi-tasking
  • Strong written, verbal, and presentation communication skills
  • Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels
  • Construction background and experience with basic power tools preferred
  • Thrive in a fast-paced and growing industry
Preferred Experience
  • 3 years experience managing junk or moving company operating location

  • Operations Manager

    3 weeks ago


    Worcester, Massachusetts, United States PDS Health Full time

    Operations Manager Job DescriptionAt PDS Health, we are seeking a highly skilled and motivated Operations Manager to join our team. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our dental offices, providing exceptional patient care, and driving business growth.Key Responsibilities:Leadership and Team Management:...

  • Operations Manager

    1 week ago


    Worcester, Massachusetts, United States PDS Health Full time

    Operations Manager Job DescriptionPacific Dental Services is seeking a highly skilled and motivated Operations Manager to join our team. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our dental offices, providing exceptional patient care, and driving business growth.Key Responsibilities:Leadership and Management:...

  • Operations Manager

    3 weeks ago


    Worcester, Massachusetts, United States College Hunks Hauling Junk & Moving Full time

    About UsCollege HUNKS Hauling Junk and Moving is a leading provider of junk removal and moving services, with 150+ franchise locations across the U.S. We are recognized as one of the Top Places to Work and known for our unique and fun company culture.Job SummaryWe are seeking a driven individual to fill our Operations Manager role. The ideal candidate will...


  • Worcester, Massachusetts, United States Domino's Franchise Full time

    Job DescriptionYou've been working your way up in the restaurant industry for a while. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza) just happen to have some open positions.As a Restaurant Operations Manager,...


  • Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center, Inc. Full time

    Job OpportunityWe are seeking a highly skilled Centralized Operations Manager to join our team at the Edward M. Kennedy Community Health Center, Inc. in Worcester, Massachusetts.Job SummaryThe Centralized Operations Manager will provide oversight for day-to-day operations and personnel in our Referrals and Insurance Outreach Departments. This role is...


  • Worcester, Massachusetts, United States The Guild of St. Agnes Full time

    Fleet Manager Job DescriptionThe Guild of St. Agnes is seeking a skilled Fleet Manager to oversee the maintenance and operation of our fleet of approximately 60 vehicles. As a key member of our Operations team, you will work collaboratively to ensure the safe and reliable transportation of children attending our programs.Key Responsibilities:Collaborate with...


  • Worcester, Massachusetts, United States Worcester Polytechnic Institute Full time

    Job Title: Technical Operations ManagerWorcester Polytechnic Institute (WPI) is seeking a highly skilled Technical Operations Manager to join our team at PracticePoint, a state-of-the-art health research and development and testing facility.Job Summary:The Technical Operations Manager will be responsible for ensuring the proper functioning of all aspects of...


  • Worcester, Massachusetts, United States University of Massachusetts Full time

    Job SummaryThe University of Massachusetts seeks a highly skilled Academic Administrator II/Grant Manager to join our team. This is a key leadership role that requires a strong background in administration, business operations, and grant management.Key ResponsibilitiesCollaborate with senior leadership to develop and implement departmental strategies and...


  • Worcester, Massachusetts, United States Pritchard Industries Full time

    Job Description**Job Summary**Pritchard Industries is seeking a highly skilled and experienced Chief Operations Manager to oversee the day-to-day operations of our facilities. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our building equipment and systems.Key Responsibilities:Oversee the organization...


  • Worcester, Massachusetts, United States Boston Market Full time

    **About Boston Market**Boston Market is a leading provider of high-quality, home-style meals. We are committed to serving our customers with exceptional service and delicious food.**Job Summary**We are seeking an experienced Restaurant Operations Manager to join our team. As an Assistant General Manager, you will be responsible for overseeing the daily...


  • Worcester, Massachusetts, United States Wayback Burgers Full time

    Job Summary:We are seeking an experienced and skilled Executive Assistant Manager to join our team at Wayback Burgers. As a key member of our management team, you will play a critical role in ensuring the smooth operation of our stores and delivering exceptional customer service.Key Responsibilities:Store Operations: Oversee the day-to-day operations of our...


  • Worcester, Massachusetts, United States Northeast Foods, LLC Full time

    Job Summary:We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Northeast Foods, LLC. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key Responsibilities:Leadership...


  • Worcester, Massachusetts, United States Partnership Employment Full time

    Controller (Business and Financial Operations)We are seeking a skilled and passionate Controller to join our team at Partnership Employment. As a key member of our organization, you will play a vital role in ensuring the financial health and sustainability of our mission-driven initiatives.Key Responsibilities:Manage the financial operations of our...


  • Worcester, Massachusetts, United States Rent-A-Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to join our team at Rent-A-Center. As a Store Manager, you will be responsible for the overall management of a retail store, including sales, customer service, and employee management.Key ResponsibilitiesGeneral Management: Oversee all aspects of store operations, including sales,...


  • Worcester, Massachusetts, United States NexDine Full time

    Job DescriptionAre you enthusiastic about crafting exceptional experiences in the culinary sector? Consider NEXDINE Hospitality for a remarkable journey in the hospitality field. We provide reliable dining, hospitality, fitness center, and facility management services across the nation. Experience the NEXDINE distinction with genuine and transparent...


  • Worcester, Massachusetts, United States Brave New World Full time

    Job OverviewPosition Title: District ManagerLocation: Worcester, MACompany Overview:Brave New World is a dynamic and rapidly expanding private equity real estate firm specializing in self-storage and alternative real estate asset classes. With a workforce exceeding 650 professionals, including investment experts, property management teams, and marketing...


  • Worcester, Massachusetts, United States The Guild of St. Agnes Full time

    {"h1": "Fleet Manager Position at The Guild of St. Agnes", "p": "The Guild of St. Agnes is seeking a part-time Fleet Manager to oversee the Transportation Department's fleet of approximately 60 vehicles. The successful candidate will work collaboratively with Operations personnel to provide safe and reliable transportation of children attending The Guild of...


  • Worcester, Massachusetts, United States AbbVie Full time

    Job DescriptionThe Manufacturing Manager is a key leadership role responsible for overseeing the manufacturing operations at AbbVie. This position requires a strong background in manufacturing, with experience in leading teams and driving process improvements.Key Responsibilities:Provide strategic leadership and direction to the manufacturing team to achieve...


  • Worcester, Massachusetts, United States Brave New World Full time

    Job OverviewPosition: District ManagerCompany: Brave New WorldAbout the Organization:Brave New World is a dynamic and rapidly expanding private equity real estate firm specializing in self-storage and various alternative real estate sectors. With a workforce exceeding 650 professionals, including investment experts, property management teams, and marketing...


  • Worcester, Massachusetts, United States ASM Global Full time

    Job SummaryWe are seeking a highly skilled Beverage Operations Manager to join our team at ASM Global. As a key member of our operations team, you will be responsible for overseeing the daily operations of our bars and suites, ensuring exceptional customer service and maximizing revenue.Key ResponsibilitiesTrain and supervise bartenders and suite attendants...