Service Operations Manager

3 weeks ago


Syracuse, New York, United States Aramark Full time
Job Description

Aramark is seeking a highly skilled Multi-Service Operator Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the quality of our products and services meets or exceeds customer expectations.

Key Responsibilities
  • Maintain and follow all wage & hour compliance for local employees
  • Conduct all required new hire paperwork and maintain employee files for employees on-site
  • Coordinate payroll functions and check distribution
  • Assist leadership on special projects
  • Develop and maintain client relationships to grow base business and improve retention of account base
  • Accountable for business reviews and key interactions with key clients within the local market
  • Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business
  • Responsible for recruiting, hiring, training, coaching, and counseling management staff and front-line personnel to provide ongoing support and development
  • Optimize core processes and positively influence client relationships and business opportunities
  • Owns and fosters effective communication at all levels of the organization
  • Ensures daily operations are maintained as scheduled

Aramark is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package, including a base salary range of $23.00 to $25.00 per hour, plus additional compensation opportunities. If you are a motivated and experienced operations professional looking for a new challenge, please submit your application.



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