Distribution Operations Manager

6 days ago

Syracuse, New York, United States J.B. Hunt Full time
Job Summary:

Under general supervision, this position manages specific functions of the warehouse and operations, including warehouse, temporary contracted workers, carriers, and/or company drivers. The successful candidate will provide general oversight of operations to ensure a safe, reliable environment and work with internal and external contacts to ensure accurate management, routing, and delivery of inventory.

Key Responsibilities:
  • Manage the daily warehouse operations of processing inventory in compliance with established internal controls.
  • Ensure the timely and accurate processing of goods to customers and/or vendors and the maintenance, cleanliness, and proper environment of the warehouse.
  • Build and maintain positive professional relationships with personnel to minimize turnover and maximize ongoing productivity.
  • Assist with on-time service and meet customer requirements, including managing exceptions on freight and ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.
  • Communicate operational safety standards, warehousing, material handling, and shipping requirements and take proactive steps to create a positive safety culture at their accounts.
  • Work with personnel and/or drivers to resolve service issues, routing receipt, inventory, material handling, and safety of goods coming through the warehouse, etc. as they occur throughout the day and, where necessary, when on call.
  • Perform administrative duties such as payroll, management of the Net-Revenue budget, safety event reviews, filing and documenting, defect documentation, resolving pay issues, invoicing, and/or creating operational or financial reports.
  • Maximize efficiency of operations and profitability, make recommendations for continuous improvement, and measure key performance indicators for both operations and warehouse processes.
  • Utilize personnel management including training and orientation of personnel, and assistance with internal and third-party (customer) systems.
  • Fulfill physical requirements (lift/move appliances up to 100 pounds).
Qualifications:
  • Minimum Qualification:
    • High School Diploma/GED AND 2-3 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience.
  • OR
  • Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
    • Customer service skills.
    • Ability to process information with high levels of accuracy.
    • Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
    • Ability to accurately analyze situations and reach productive decisions based on informed judgment.
    • Ability to adapt to changing environments.
    • Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
    • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
    • Effective communication skills.
    • Ability to influence.
Preferred Qualifications:
  • Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience.
  • Experience in distribution.
  • Experience in warehouse operations.
  • Experience training others.
Compensation:

The expected starting pay range for this position is between $51,200.00 - $76,800.00. Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

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