Global Client Solutions Manager
2 weeks ago
We are seeking an experienced Global Client Solutions Manager to join our growing Global Agency & Accounts (GA&A) team in Los Angeles. As a key member of our Sales team, you will be responsible for driving revenue, advertiser education, and satisfaction through establishing and building trusted client relationships.
Responsibilities- Manage and grow client relationships with advertisers, conducting regular business reviews and taking a consultative approach to increase client investments in collaboration with the Sales Team.
- Build trusted relationships with clients through world-class service, identifying and proactively recommending custom solutions and new market opportunities.
- Maintain up-to-date knowledge of TikTok features and trends, serving as an external product expert, educating clients on new and existing TikTok ad solutions, and advising on best practices to drive optimal performance and groundbreaking campaigns.
- Work closely with Technical Account Managers to organize, monitor, and analyze campaign performance.
- Make proactive and data-driven recommendations to optimize advertising offerings and strategies to achieve sales targets.
- Collaborate with a diverse group of internal cross-functional teams, including Ad Ops, Product, and R&D, to ensure successful campaign executions and troubleshoot client issues.
- Collect marketplace feedback and insights to guide our advertising strategy and ad offerings.
- Work to manage custom marketing programs/sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time.
- Minimum 3 years of experience in account management/client services roles in digital marketing, with biddable network experience a plus.
- Experience working directly with brand or performance advertisers, executing custom branded campaigns.
- Strong verbal and written communication skills, with the ability to effectively translate technical language to non-technical stakeholders.
- Experience in campaign management and set up.
- Ability to analyze data and identify insights to assess campaign performance and provide recommendations.
- Experience with ad verification partners (IAS, DV, MOAT).
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. We are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws.
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Los Angeles, California, United States Tik Tok Full timeAbout the RoleWe are seeking an experienced Global Client Solutions Manager to join our growing Global Agency & Accounts team in Los Angeles. As a key member of our Sales team, you will be responsible for managing and growing client relationships with advertisers, driving revenue, and providing best-in-class customer service.Key ResponsibilitiesEstablish and...
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Global Client Relationship Manager
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Global Client Relationship Manager
4 weeks ago
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1 week ago
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Media Solutions Manager
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Client Solutions Manager, Fashion Luxury
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Los Angeles, California, United States Tik Tok Full timeAbout the RoleThe Client Solutions Manager will be responsible for providing expert support and guidance to clients in meeting their objectives and delivering exceptional customer service. This role will involve negotiating and optimizing complex opportunities, leveraging data and analytics to build consultative solutions for clients, and establishing and...
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Media Solutions Manager
2 days ago
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Client Solutions Manager, Key Accounts
2 days ago
Los Angeles, California, United States Tik Tok Full timeAbout the RoleThe Client Solutions Manager will play a crucial role in driving revenue growth and delivering exceptional customer service to our clients. This individual will work closely with the sales team to provide support and expertise in meeting client objectives and providing best-in-class customer service.Key ResponsibilitiesManage and grow post-sale...
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Client Manager
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Client Manager
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