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Patient Services Representative

2 months ago


Concord, New Hampshire, United States Concord Hospital Full time

Position Overview:
As a Patient Services Representative, you will be the first point of contact for patients, visitors, and staff at Concord Hospital. Your role is crucial in ensuring a welcoming environment and providing essential information.

Key Responsibilities:
- Greet and assist patients and visitors with a friendly demeanor.
- Screen inquiries and direct individuals to appropriate locations within the facility.
- Serve as a knowledgeable resource for information regarding hospital services and amenities.

Qualifications:
- Education: High school diploma or equivalent (GED) is required.
- Certification, Registration & Licensure: None required.
- Experience in a customer service role is preferred.

Skills:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving abilities and attention to detail.