Customer Engagement Coordinator

1 week ago


Colorado Springs, Colorado, United States Ace Handyman Services Colorado Springs Full time
Job Overview

Position Summary:
Ace Handyman Services Colorado Springs is in search of a skilled and dedicated individual to fill the role of Client Engagement Coordinator.


Role Responsibilities:

  • Handle incoming calls and provide precise estimates for handyman services.
  • Schedule appointments while ensuring all client details and notes are meticulously recorded.
  • Work collaboratively with team members to enhance service delivery.
  • Adapt to changing schedules with flexibility and efficiency.
  • Follow up with clients to guarantee satisfaction and foster repeat business.
  • Commit to ongoing learning and professional development within the role.
  • Efficiently manage multiple digital platforms and applications.

Required Qualifications:

  • Previous experience or familiarity with basic home improvement concepts (e.g., drywall, carpentry, flooring, tile, exteriors).
  • Strong verbal and written communication skills.
  • Proficient typing skills (minimum 45 words per minute).
  • Ability to navigate multiple screens and applications simultaneously.
  • Proven reliability and a professional demeanor.
  • Dedication to enhancing processes and contributing to team achievements.
  • Preference for candidates with dispatching experience in HVAC, Plumbing, or Electrical sectors.

Compensation and Benefits:

  • Paid time off available after a trial period (2 weeks annually).
  • Paid holidays included.
  • Flexibility to work remotely during inclement weather.
  • Opportunities for career advancement within a supportive team environment.

Why Work With Us?
At Ace Handyman Services, we emphasize the importance of effective processes and continuous improvement. Our goal is to ensure that our operations are clear, efficient, and yield meaningful results. If you are a committed professional eager to contribute to a thriving and supportive team, we welcome your interest.



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