Bakery Operations Manager

1 month ago


Lanham, Maryland, United States Nothing Bundt Cakes Full time
Job Title: Assistant Bakery Manager

At Nothing Bundt Cakes, we're on a mission to bring joy to our guests and communities through our delicious cakes and warm, welcoming environment. As an Assistant Bakery Manager, you'll play a key role in helping us achieve this goal.

Key Responsibilities:
  • Lead by example and demonstrate a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections with our team members and guests.
  • Partner with the Bakery Manager to drive sales and profitability, execute day-to-day responsibilities, and ensure all aspects of the bakery operation comply with our standards.
  • Support the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
  • Ensure our product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and our policies and procedures.
  • Assist the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
  • Co-manage special-order fulfillment via web and email for individual guests and corporate accounts, as well as large, complex orders and deliveries.
  • Co-facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
  • Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
  • Maintain hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
  • Assist the Lead Operator with other duties as assigned, such as order fulfillment, weekly sales productivity goals, hiring and performance management, team schedules, inventory par levels, co-managing controllable expenses, and administrative functions.
Requirements:
  • High school diploma or GED; post-secondary education is a plus.
  • 1-3 years of guest-facing experience in a retail, restaurant, or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
  • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
  • Foodservice safety training certificate (may be required to obtain within 30 days of employment).
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.
What We Offer:
  • A competitive salary of $25.00 per hour.
  • A comprehensive benefits package.
  • Paid Time Off.
  • Eligibility for bonuses.

We're a growing family with over 500 bakery locations in 40+ U.S. states and in Canada. If you're passionate about delivering exceptional guest experiences and have a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections, we'd love to hear from you


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