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Customer Service Representative

2 months ago


New Bedford, Massachusetts, United States Circle K Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing cash registers, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain accurate cash handling procedures.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Assist with visual merchandising, including stocking shelves, facing merchandise, and maintaining store displays.
  • Participate in inventory management, including receiving and stocking merchandise, and conducting cycle counts.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
  • Develop and maintain knowledge of products, services, and promotions to effectively communicate with customers and drive sales.
  • Perform other duties as assigned by management, including opening and closing procedures, and maintaining store equipment and facilities.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 30 pounds and stand for long periods of time.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer:

  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and a fun, fast-paced work environment.
  • Medical, vision, and dental insurance.
  • 401(k) plan with company match.
  • Tuition reimbursement and education assistance.