Technical Support Engineer
4 weeks ago
Join Broadcom Corporation as a Technical Support Engineer and embark on a challenging and rewarding career in the field of cloud infrastructure and virtualization.
About the RoleWe are seeking a highly motivated and experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to customers and resolving complex technical issues related to VMware virtualization technologies.
Key Responsibilities- Provide technical support to customers via phone, email, and chat
- Resolve complex technical issues related to VMware virtualization technologies
- Collaborate with engineering teams to resolve technical issues
- Develop and maintain knowledge base articles and technical documentation
- Participate in on-call rotations and provide 24/7 support
- 5+ years of experience in technical support or a related field
- Excellent communication and problem-solving skills
- Strong knowledge of VMware virtualization technologies
- Experience with cloud infrastructure and virtualization
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Broadcom Corporation is a leading provider of cloud infrastructure and virtualization solutions. We are committed to delivering exceptional customer service and support. As a Technical Support Engineer, you will have the opportunity to work with a talented team of professionals and contribute to the success of our customers.
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