Technical Support Engineer

4 weeks ago


Broomfield, Colorado, United States Broadcom Corporation Full time
Job Description

Join Broadcom Corporation as a Technical Support Engineer and embark on a challenging and rewarding career in the field of cloud infrastructure and virtualization.

About the Role

We are seeking a highly motivated and experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to customers and resolving complex technical issues related to VMware virtualization technologies.

Key Responsibilities
  • Provide technical support to customers via phone, email, and chat
  • Resolve complex technical issues related to VMware virtualization technologies
  • Collaborate with engineering teams to resolve technical issues
  • Develop and maintain knowledge base articles and technical documentation
  • Participate in on-call rotations and provide 24/7 support
Requirements
  • 5+ years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Strong knowledge of VMware virtualization technologies
  • Experience with cloud infrastructure and virtualization
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
Why Join Us

Broadcom Corporation is a leading provider of cloud infrastructure and virtualization solutions. We are committed to delivering exceptional customer service and support. As a Technical Support Engineer, you will have the opportunity to work with a talented team of professionals and contribute to the success of our customers.



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