Front Desk Representative

2 days ago


New Orleans, Louisiana, United States Crescent Hotels and Resorts Full time

About the Role:

We are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Crescent Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued guests.

Key Responsibilities:

  • Greet and register guests, ensuring a warm and welcoming arrival experience.

  • Process check-ins and check-outs efficiently, using our point-of-sale system to manage room assignments and payments.

  • Provide personalized recommendations and promotions to enhance the guest experience and drive revenue.

  • Respond to guest inquiries and resolve issues in a timely and professional manner.

  • Collaborate with other departments to ensure seamless communication and service delivery.

What We Offer:

  • A competitive compensation package, including a comprehensive benefits plan and 401K matching program.

  • Opportunities for professional growth and development, including training and education programs.

  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

  • Discounts on hotel stays and other perks, making it easy to experience the best of Crescent Hotels & Resorts.

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred.

  • Excellent communication and interpersonal skills, with a focus on customer service.

  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

  • Basic computer skills and knowledge of point-of-sale systems.

Equal Opportunity Employer: Crescent Hotels & Resorts is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.



  • New Orleans, Louisiana, United States free-classifieds-usa Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Marriott International. As a Front Desk Representative, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and seamless stay for our valued customers.Key Responsibilities:Process guest arrivals and departures...


  • New Orleans, Louisiana, United States Hotel Tonnelle TributePortfolio Full time

    Job Summary:Hotel Tonnelle TributePortfolio is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly and efficient...


  • New Orleans, Louisiana, United States Hampton Inn New Orleans French Qtr Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn New Orleans French Qtr. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Registration: Register guests in...


  • New Orleans, Louisiana, United States Hotel Management of New Orleans LLC Full time

    Job DescriptionHotel Management of New Orleans LLC is seeking a skilled and professional Front Desk Agent to join our hospitality team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our hotel guests.Key Responsibilities:Guest Services: Manage all aspects of guest service, including...


  • New Orleans, Louisiana, United States Sonesta International Hotels Full time

    Job SummaryThe Front Desk Agent plays a vital role in representing the brand and delivering exceptional guest experiences at Sonesta International Hotels. As the main point of contact, this individual is responsible for consistently delivering results that contribute to the hotel's mission and overall success.Key ResponsibilitiesGuest ServicesWelcoming and...


  • New Orleans, Louisiana, United States free-classifieds-usa Full time

    Front Desk - Guest ExperienceWe are seeking a skilled and enthusiastic Front Desk - Guest Experience professional to join our team at JW Marriott New Orleans.About the Role:As a Front Desk - Guest Experience expert, you will be responsible for delivering exceptional service to our guests, ensuring a smooth and memorable experience throughout their stay.Key...


  • New Orleans, Louisiana, United States Sonesta International Hotels Full time

    About Sonesta International HotelsSonesta International Hotels is a leading hospitality company that offers a unique blend of luxury and comfort to its guests. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.Job SummaryThe Front Desk Representative is the main point of contact for our guests and...


  • New Orleans, Louisiana, United States Hampton Inn New Orleans French Qtr Full time

    Job Summary:As a Front Desk Agent at Hampton Inn New Orleans French Qtr, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Key Responsibilities:Guest Registration: Register guests in a friendly and efficient manner, ensuring all necessary...


  • New Orleans, Louisiana, United States La Quinta New Orleans Downtown Full time

    Job Title: Front Desk AgentLa Quinta New Orleans Downtown is seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Provide attentive and courteous service to guests during check-in,...


  • New Orleans, Louisiana, United States Dimension Hospitality Full time

    Job SummaryDimension Hospitality is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key ResponsibilitiesGuest Check-in/Check-out:...


  • New Orleans, Louisiana, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and memorable experience for all visitors.Key ResponsibilitiesProcess guest...


  • New Orleans, Louisiana, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team at The Westin New Orleans. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Responsibilities:Provide attentive and courteous service to...


  • New Orleans, Louisiana, United States free-classifieds-usa Full time

    Job Summary: We are seeking a highly skilled and experienced Lead Front Desk Agent to join our team at free-classifieds-usa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key Responsibilities:Assist staff with expediting...


  • New Orleans, Louisiana, United States Hampton Inn New Orleans French Qtr Full time

    Job Summary:As a Front Desk Agent at Hampton Inn New Orleans French Qtr, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and...


  • New Orleans, Louisiana, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Omni Royal Orleans Hotel. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional guest service, and leading a team of front desk agents.Key ResponsibilitiesOrganize and direct daily...

  • Front Desk Manager

    2 weeks ago


    New Orleans, Louisiana, United States Omni Hotels Full time

    Job SummaryThe Front Desk Supervisor is responsible for ensuring the smooth operation of the front desk area, providing exceptional guest service, and maintaining the highest standards of quality and productivity.Key ResponsibilitiesOrganize and direct the daily activities of front desk agents to ensure efficient and friendly guest registration, check-out,...


  • New Orleans, Louisiana, United States DDG MW WBH Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at DDG MW WBH. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming calls, and maintaining a clean and organized workspace.Key ResponsibilitiesCustomer Service: Greet guests in a...


  • New Orleans, Louisiana, United States Omni Hotels Full time

    Front Office Supervisor RoleThe Front Office Supervisor plays a crucial role in ensuring a seamless guest experience at Omni Hotels. Key responsibilities include managing the front desk, supervising staff, handling reservations, and maintaining high standards of customer service.Key Responsibilities:Manage the front desk operations, ensuring efficient...


  • New Orleans, Louisiana, United States Crimson Industries Full time

    Company OverviewCrimson Industries is a leading provider of innovative solutions and services dedicated to delivering exceptional care for women and children's health. Our top priority is to assist our patients in achieving a stable and sustainable pregnancy by offering the best fertility treatments and services.Job OverviewWe are seeking a highly skilled...


  • New Orleans, Louisiana, United States Caesars Entertainment Full time

    About the RoleWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Caesars New Orleans. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of accuracy and attention to detail.Key...