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Logistics Track and Trace Specialist

2 months ago

Burlington, Vermont, United States Burlington Stores Full time
Logistics Track and Trace Analyst

Burlington Stores, Inc. is seeking a skilled Logistics Track and Trace Analyst to join our team. As a key member of our logistics team, you will be responsible for tracking and tracing domestic and international shipments, ensuring timely delivery of purchase orders to our DC campuses.

Key Responsibilities:
  • Track and trace inbound freight shipments from multiple vendor distribution centers to Burlington's DC campuses.
  • Build partnerships with merchandise vendors, domestic carriers, and DC locations to ensure timely pick up and deliveries.
  • Assist merchants by providing support and analysis as needed regarding the whereabouts of their merchandise.
  • Communicate opportunities and take actions to maintain/improve overall service.
  • Exercise discretion and independent judgment throughout daily operations and escalate issues that may cause delays in shipments.
  • Communicate critical information to internal and external partners in clear, concise, and professional manner.
  • Proactively identify problems and implement the appropriate solutions; ability to make real-time decisions with little guidance.
  • Anticipate potential operational issues to mitigate performance failures.
  • Analyze and monitor vendor performance. Ability to understand and manage data reports while owning performance metrics that drive business results.
  • Compile and present data analysis to management or merchants; measure performance criteria for all carriers and vendors as needed.
Requirements:
  • Ability to interact with all levels, vendors, carriers, 3rd party providers, and internal stakeholders.
  • Knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
  • College degree preferred.
  • Effective communication skills, including writing, speaking, and interpersonal.
  • Critical thinking and problem-solving abilities.
  • Excellent customer service and client relations skills.
  • Good organization and time management skills.
  • Good collaboration and teamwork abilities.
  • Great goal-setting skills.
  • Ability to work in a fast-paced environment.

Burlington Stores, Inc. offers a competitive wage, flexible hours, and an associate discount. Our benefits package includes medical, dental, and vision coverage, including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.