Retail Sales Associate

4 weeks ago


Cincinnati, Ohio, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all cleaning and recovery standards.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Promote credit and loyalty programs to customers and provide information on store promotions and events.
  • Support store recovery efforts by participating in visual merchandising, stockroom organization, and other tasks as needed.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced retail environment.
  • Ability to work a flexible schedule, including mornings, evenings, and weekends.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects and work in a physically demanding environment.
  • Previous retail customer service experience preferred.
Benefits

HomeGoods offers a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Eligible associates may also participate in additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Benefits are subject to change and may vary based on location and eligibility.



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