Strategic Client Director
5 days ago
At Workhuman, we're on a mission to bring more humanity to the workplace. As a Strategic Client Director, you'll play a critical role in leading the strategy to grow our strategic accounts. This position offers a unique opportunity to create lasting relationships while driving business growth, empowering you to deliver your best work.
Key Responsibilities:- Lead the growth strategy for existing accounts, building strong, long-lasting relationships with high-level executives and decision-makers.
- Negotiate, create, and renew customer contracts, ensuring a growth mindset.
- Upsell, cross-sell, and renew accounts for top customers, driving revenue growth.
- Develop and execute a clear growth plan for all accounts, fine-tuning and redeveloping as necessary.
- Build, grow, and liaise relationships between accounts and internal executive-level teams.
- Maximize the success of all accounts, consistently living up to Workhuman's core values.
- Map and understand the organizational structure of customer companies, maintaining strategic partnerships across all areas.
- Assess and become highly knowledgeable about client situations, strengthening and building utilization of the WH Cloud.
- Be a strategic partner to all customers, serving in a highly visible, client-facing role.
- Maintain detailed knowledge of Workhuman's products and services.
- Bachelor's degree preferred.
- 10+ years of field enterprise sales experience, with a demonstrated ability to close and manage complex deals for Fortune 500 customers.
We're committed to creating an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements, please don't hesitate to reach out to us at assistance.
At Workhuman, we recognize and embrace individuals' differences, believing that workforce diversity and inclusion are essential to our long-term growth and success. We're looking for a human who is collaborative, innovative, and has a growth mindset. Our human cloud-based applications are helping leading global brands connect culture to shared purpose, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
We're proud to have been recognized as a Best Workplace in the Great Place to Work Awards in Ireland, a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021, and 2022. We're also recognized as a Best Place to Work in Boston by Built In for 2023. Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer, committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment, based solely on business needs, job requirements, and individual qualifications.
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Strategic Client Director
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