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Client Relations Coordinator

2 months ago

Frisco, Texas, United States Careington International Corporation Full time

About Careington International Corporation:

Careington International Corporation has been a leader in the discounted healthcare industry since 1979, dedicated to creating innovative health programs that serve employers, providers, and members. As we grow to meet the rising demand for our services, we are looking for imaginative professionals to enhance our vibrant team.

Position Overview:

  • Effectively handle a significant volume of incoming sales inquiries
  • Excel in a dynamic and fast-paced environment
  • Recognize opportunities for upselling and cross-selling Careington's offerings
  • Provide timely responses to customer inquiries and resolve issues efficiently
  • Maintain awareness of current sales initiatives
  • Manage sales calls for both insured and non-insured clients
  • Possess Group 1 Life and Health Licensing, with the possibility of obtaining Medicare certification
  • Work collaboratively with colleagues to exceed sales goals set by management
  • Enjoy a flexible work arrangement, with a combination of in-office and remote work days

Qualifications and Skills:

  • Demonstrated experience in telephone sales
  • Strong work ethic and commitment to excellence
  • Exhibit enthusiasm, energy, and a positive demeanor while working in a team setting
  • Self-driven with a focus on improving daily operations
  • Motivated by commission and results-oriented
  • Flexible availability for scheduling
  • Ability to effectively retain and utilize sales campaign information
  • Capable of working independently as well as part of a team
  • Exceptional written and verbal communication skills
  • Professional phone manners and outstanding listening abilities
  • Highly organized with strong multitasking skills
  • Adaptable to departmental changes
  • Committed to achieving departmental goals

Education and Experience:

  • Must hold a Group 1 Life & Health License
  • High School Diploma required; a college degree is preferred but not essential
  • Prior experience in both inbound and outbound sales calls
  • Proficient in Microsoft Office and general computer applications
  • Group 1 Life & Health Licensed Agent with potential for Medicare certification
  • Bilingual in English and Spanish is an advantage