Pet Care Coordinator
4 weeks ago
The Client Service Coordinator plays a vital role in driving the flow of clients and pets through the hospital, ensuring superior client care and maximum productivity of the veterinary medical team.
Key Responsibilities- Actively recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure exceptional client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting preventative care.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- High school diploma or equivalent preferred.
- One year related experience required, with customer service preferred.
- Medical background with medical terminology training is preferred.
The Client Service Coordinator will work in a fast-paced environment, interacting with clients and pets, and will be required to stand, walk, stoop, kneel, crouch, and climb as well as manipulate up to 50 pounds. The noise level in the work environment is moderately high.
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