Restaurant Operations Manager
1 week ago
About Blaze Pizza
Blaze Pizza is a fast-casual pizza restaurant that prides itself on serving high-quality, customizable pizzas in a fun and lively atmosphere. As a Restaurant Manager with Blaze Pizza, you will be part of a dynamic team that is passionate about delivering exceptional customer service and creating a positive work environment.
Key Responsibilities
- Team Leadership
- Recruit, train, and develop a diverse team of pizza makers, cashiers, and hosts/hostesses
- Provide daily feedback and regular performance reviews to ensure team members are meeting expectations
- Restaurant Operations
- Oversee the preparation and presentation of pizzas, salads, and other menu items
- Ensure the cleanliness and maintenance of the restaurant, including the kitchen, dining area, and restrooms
- Customer Service
- Provide exceptional customer service to ensure a positive dining experience
- Address customer complaints and concerns in a professional and courteous manner
- Inventory Management
- Manage inventory levels to ensure adequate supplies of ingredients and materials
- Monitor and control labor costs to meet budgetary requirements
- Marketing and Sales
- Develop and implement marketing strategies to increase sales and drive customer engagement
- Collaborate with the marketing team to create promotional materials and social media content
Requirements
- Education
- High school diploma or equivalent required; university degree preferred
- Experience
- Minimum of 1 year management experience in the food service industry
- Skills
- Basic math and accounting skills
- Basic knowledge of P & L statements
- Strong guest service, communication, leadership, and conflict resolution skills
- Ability to work a 50-hour work week
- Good personal grooming
- Ability to stand for 8 hours
- Ability to use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists
- Ability to lift 35-50 pounds
Benefits
- Paid Time Off
- Medical Benefits
- Dental
- Vision
- 401K plan
Why Blaze Pizza?
We believe that each of us can benefit from making smarter decisions about what's in our food, how we treat each other, and how we protect this wonderful planet we all share. At Blaze Pizza, we're committed to serving high-quality, customizable pizzas made with real ingredients and a passion for customer service. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we want to hear from you
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