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Housekeeping Operations Manager

2 months ago


Grand Canyon, Arizona, United States Under Canvas Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Under Canvas Inc. As a key member of our operations team, you will be responsible for leading a team of housekeepers to provide exceptional guest experiences and maintain the highest standards of cleanliness and comfort in our luxury camping accommodations.

Key Responsibilities
  • Team Leadership: Lead a team of housekeepers to ensure seamless execution of daily housekeeping operations, including cleaning, maintenance, and guest services.
  • Guest Experience: Collaborate with the front desk team to ensure all guest requests are met and exceeded, and that every guest has a memorable and enjoyable stay.
  • Operations Management: Develop and implement efficient housekeeping procedures, including scheduling, inventory management, and quality control.
  • Training and Development: Provide ongoing training and coaching to housekeeping staff to ensure they have the skills and knowledge needed to excel in their roles.
  • Communication: Maintain open and effective communication with all departments, including front desk, management, and maintenance, to ensure seamless operations and resolve any issues that may arise.
  • Quality Control: Conduct regular inspections to ensure that all housekeeping standards are met, and implement corrective actions as needed.
  • Inventory Management: Manage housekeeping supplies and equipment, including ordering and inventory control.
  • Adaptability: Demonstrate flexibility and adaptability in response to changing guest needs, weather conditions, and other operational challenges.
Requirements
  • Education: High school diploma or equivalent required; prior experience in housekeeping management preferred.
  • Experience: At least 2 years of experience in housekeeping management, with a proven track record of success in leading teams and driving results.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team to deliver exceptional results.
  • Physical Demands: Ability to lift 30 pounds independently, with assistance required for heavier lifts; ability to work outdoors in various weather conditions.