Global Point of Sales Solutions Strategist

2 days ago


New York, New York, United States Ticketmaster Entertainment, Inc. Full time
Job Summary:
We are seeking a highly skilled Director of Product Management to lead our global point of sales solution. As a key member of our team, you will partner with internal and external stakeholders to identify opportunities to drive client value through innovative solutions. This is an exciting opportunity to evolve the POS tools to drive increased fan engagement, enabling increased ticket sales as the live entertainment industry changes.

**Responsibilities:**
  • Establish vision for global POS, partnering with internal and external stakeholders to identify areas of innovation to drive client value
  • Coordinate and drive consensus with Senior Leadership on short-term vs. long-term strategic initiatives
  • Problem solve issues with dependencies and partner with engineering and TM1 teams to evolve architecture to better support globalization and innovation
  • Collaborate with payment and hardware teams to evaluate opportunities to drive next-generation client value and internal cost savings
  • Lead company-wide product initiatives to deliver value to clients
  • Prioritize and manage high-level business requirements for both internal and user-facing products and services while also rolling up your sleeves and providing detailed guidance on individual projects
  • Define and maintain strategy and roadmap for multiple product lines, prioritizing team efforts to deliver incremental near-term value while working toward long-term vision.

Requirements:
  • 10+ years in a fast-paced technology company successfully launching products in the areas of enterprise technology
  • Prior experience managing a modern web-based platform to host B2B applications for clients
  • Ability to simplify difficult problems into solvable tasks that can be acted upon
  • General experience with venue box office operation
  • POS payment processing and supporting EMV/NFC hardware applications
  • Experience with B2B platforms a strong plus
  • Proven ability to manage multiple projects involving internal and external clients
  • Fluent with agile software development methodologies
  • Experience being looked to as a thought leader and an advocate for change
  • Prior experience working with geographically distributed teams is highly desired
  • Fluency with data analysis, A/B testing, and statistics
  • Some hands-on experience with programming or SQL
  • Management experience is highly desired

What You'll Get:
$172,000 - $216,000 per year

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love.

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