Lab Automation Engineer III, Field Service

2 days ago


San Francisco, California, United States Thermo Fisher Scientific Full time
About the Role

As a Lab Automation Field Service Engineer III at Thermo Fisher Scientific Inc., you will play a pivotal role in supporting our customers in the metro Boston area with solutions for automated robotic platforms. Depending on service coverage in other regions, you may also have the opportunity to travel outside of this region.

Key Responsibilities
  • Solve technical hardware problems and accurately diagnose sophisticated issues using documentation, schematics, and drawings.
  • Work and connect with internal and external parties in a thoughtful, courteous, and coordinated manner to meet their service needs.
  • Manage your schedule and administrative tasks, including expenses, travel, customer preventative care schedules, field case reports, and non-conformance reporting.
Requirements
  • Associate and/or Bachelor's degree in science or engineering, preferably in mechatronics, electronics, or robotics.
  • 5-7 years confirmed experience working with sophisticated environmental controls and measurement, robotics handling systems, dynamic software schedulers, and providing stable hardware solutions.
  • Experience in field engineering of technically sophisticated devices in a clinical or research environment.
  • Solid understanding of measurement tools, such as CO2, O2, relative humidity, and multimeter operation.
  • Strong attention to detail, critical thinking, and clear verbal and written communication skills. Ability to read detailed schematics (Electronic and Pneumatic).
  • Familiarity with general lab practices, PC hardware, and peripherals, and basic network setup.
  • Ability to work remotely and travel up to 75-90% within the region.
Benefits

At Thermo Fisher Scientific Inc., we offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits. Join our world-class team and enjoy outstanding career and development prospects. We are proud to have an exciting company culture that embodies integrity, intensity, involvement, and innovation.



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