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Customer Service Representative

2 months ago


Batavia, New York, United States Clark Holdings Inc. Tim Hortons Full time
Customer Service Team Member

We are seeking a friendly and energetic Customer Service Team Member to join our team at Tim Hortons in Batavia, NY. As a key member of our morning shift team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:
  • Customer Service: Create a welcoming atmosphere, greet customers promptly, and provide accurate and friendly service.
  • Food Preparation: Prepare high-quality food and beverages, following our operational standards and guidelines.
  • Restaurant Operations: Maintain a clean and organized workspace, adhere to sanitation guidelines, and ensure accurate orders.
  • Teamwork: Collaborate with colleagues to achieve team goals, provide support during peak periods, and contribute to a positive work environment.
Requirements:
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers and colleagues in a professional manner.
  • Teamwork and Adaptability: Ability to work effectively in a fast-paced environment, adapt to changing situations, and prioritize tasks to meet customer needs.
  • Attention to Detail: Accurate and efficient processing of orders, with attention to detail and a focus on quality.
  • Physical Demands: Ability to stand for long periods, lift supplies, and move quickly in a dynamic environment.

Clark-Lumberg Associates LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace.