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Business Development Center Manager
2 months ago
We are seeking a highly motivated and experienced Business Development Center Manager to join our team at Modern Nissan of Lake Norman. The successful candidate will be responsible for leading our BDC team and driving sales growth through effective customer engagement and relationship-building strategies.
Key Responsibilities- Lead the BDC Team: Manage and motivate a team of BDC representatives to achieve sales targets and provide exceptional customer service.
- Develop and Implement Sales Strategies: Create and execute sales plans to increase sales revenue and market share, while maintaining a strong focus on customer satisfaction.
- Build and Maintain Customer Relationships: Foster strong relationships with customers to understand their needs and preferences, and provide personalized solutions to meet their needs.
- Monitor and Analyze Sales Performance: Track and analyze sales data to identify trends and areas for improvement, and make data-driven decisions to optimize sales performance.
- Stay Up-to-Date with Industry Trends: Stay current with industry developments, market trends, and competitor activity to ensure our sales strategies remain competitive and effective.
- Education: High school diploma or equivalent required; bachelor's degree in business administration or related field preferred.
- Experience: Minimum 2 years of experience in sales, marketing, or customer service, with a proven track record of success in a leadership role.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Ability to work in a fast-paced environment and adapt to changing priorities.