Patient Services Representative

2 weeks ago


Wenatchee, Washington, United States Confluence Health Full time
Job Title: Patient Services Representative

Confluence Health is seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our patient services team, you will play a vital role in ensuring that our patients receive exceptional care and support throughout their healthcare journey.

Key Responsibilities:
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Assist with insurance verification, billing, and claims processing
  • Screen patients for financial assistance programs and provide guidance on available resources
  • Communicate effectively with patients, families, and healthcare providers to resolve billing and insurance issues
  • Work collaboratively with the patient services team to ensure seamless communication and coordination of care
Requirements:
  • High school diploma or equivalent required
  • Proficient in basic math functions and computer skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Qualifications:
  • Customer service experience in a healthcare setting
  • Knowledge of insurance billing and claims processing
  • Ability to communicate effectively in Spanish

Confluence Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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