Quality Assurance Supervisor
2 weeks ago
Position: Quality Assurance Supervisor
Reports To: Quality Assurance Manager
Location: Various Facilities
Position Summary:
The Quality Assurance Supervisor is responsible for overseeing and managing all operations within the Quality Assurance department during the assigned shift, ensuring compliance with company policies and relevant regulations. This role includes responsibilities such as interviewing and training team members, planning and directing daily activities, evaluating performance, and addressing any issues that arise.
In this pivotal role, you will contribute to our environmental and social goals, driving progress towards our corporate social responsibility and sustainability objectives.
Impact of Your Role:
By becoming part of our organization, a leader in the plant-based food sector, you will have the opportunity to make a meaningful and sustainable difference in the lives of individuals and the health of our planet. You will actively support our mission to promote a plant-based diet that enhances well-being and environmental health.
Key Responsibilities:
- Supervise and mentor Quality Assurance technicians, ensuring effective training and performance monitoring.
- Assist with line setup to ensure optimal operations.
- Calibrate and maintain testing equipment according to established schedules and conduct pre-operational inspections.
- Troubleshoot quality issues, ensuring compliance with Safe Quality Food (SQF) standards and Good Manufacturing Practices (GMP).
- Collaborate with various departments to meet quality standards and identify areas for improvement.
- Investigate customer complaints and conduct audits as necessary.
- Monitor raw material usage and report any deviations, recommending corrective actions.
- Prepare daily activity reports and manage inventory of chemicals and supplies.
- Identify safety hazards and report incidents to management promptly.
- Conduct basic microbiological tests and manage laboratory sample submissions.
- Maintain knowledge of food safety programs and serve as a backup to the QA Manager.
- Perform additional duties as assigned.
Qualifications:
- 3-5 years of relevant experience; a degree in Microbiology, Food Science, Agriculture, or a related field is preferred.
- Strong communication skills, both written and verbal, with the ability to present information effectively.
- Proficient in basic mathematics and capable of interpreting data.
- Ability to troubleshoot and resolve complex issues.
- HACCP and SQF training, along with CPR certification, is required.
- Computer literacy, particularly in Excel and PowerPoint, is essential.
Performance Metrics:
- TCIR
- Overtime Percentage
- Performance Efficiency and Compliance
- Consumer Feedback and Quality Response
Work Environment:
This position requires standing, walking, and the ability to lift up to 50 pounds. The work environment may include exposure to cold temperatures, moving machinery, and loud noise levels.
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