Account Manager

4 weeks ago


NC United States ESS Full time
About the Role

We are seeking a highly motivated and experienced Account Manager to join our team at ESS. As a key representative of our company, you will be responsible for building and maintaining strong relationships with school districts in Thomasville City Schools.

Key Responsibilities
  • Conduct site visits and meetings with clients in assigned geographic areas, traveling up to 50% of the time.
  • Serve as the primary point of contact for clients and ESS management, handling all matters related to contract and account operations.
  • Manage and direct all activities within assigned geographic areas, including staffing, fill rates, client retention, and financial reports.
  • Lead and motivate staff, including hiring, firing, disciplinary management, and recognition duties.
  • Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
  • Provide exceptional customer service by resolving issues in a professional and empathetic manner.
Requirements
  • Minimum of two years' experience in management or a leadership role.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Familiarity with management reports.
  • Ability to thrive in a fast-paced environment and remain calm under pressure.
  • Maintain high ethical standards, integrity, and confidentiality.
What We Offer
  • Health insurance.
  • 401(k) plan.
  • PTO (medical, dental, vision).
  • Discretionary bonus program.
  • Opportunities for growth and professional development.
Work Environment

This position works in an environment with moderate noise levels, typical of a business office with computers and printers.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Learn more about our company culture and values at www.ess.com/about-ess/.



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