Assistant General Manager

4 weeks ago


Manchester, Connecticut, United States The Edge Fitness Clubs Full time

About The Edge Fitness Clubs

We're a dynamic and fast-paced fitness club that's passionate about helping people achieve their health and wellness goals. As an Assistant General Manager, you'll play a key role in driving our success and delivering an exceptional member experience.

Key Responsibilities

  • Maintain managerial oversight for the front desk department, ensuring seamless operations and excellent member service.
  • Develop and implement strategies to drive membership growth and retention, working closely with the management team to achieve business objectives.
  • Lead by example, demonstrating a strong commitment to our brand values and ensuring that all team members adhere to our high standards.
  • Proactively manage and resolve member concerns, providing a positive and supportive experience for all.
  • Collaborate with the management team to drive financial performance, ensuring the club meets its targets and exceeds member expectations.

Requirements

  • 2+ years of leadership experience in a consumer-facing service-oriented environment, with a proven track record of success in leading, coaching, and motivating teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, members, and external partners.
  • Strong business acumen, with a deep understanding of the fitness industry and the ability to drive business growth and profitability.
  • A passion for fitness and a commitment to delivering an exceptional member experience.

What We Offer

  • A competitive salary and benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Opportunities for professional development and career advancement, with a focus on leadership and management skills.
  • A dynamic and supportive work environment, with a team of like-minded professionals who share our passion for fitness and customer service.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in this role.

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.



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