Billing Operations Manager

4 weeks ago


Manchester, Connecticut, United States Root Center for Advanced Recovery Full time

At Root Center for Advanced Recovery, we're committed to creating a supportive and engaging work environment where our employees can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.

This role is responsible for leading and managing the billing operations of Root Center. As a strong manager with the ability to prioritize and plan on behalf of the department, you'll motivate and supervise a team of Claims and Billing Specialists. You'll implement and enforce policies and procedures, as well as streamline effective billing processes across the organization.

The ideal candidate will have an extensive background in Medicaid, Commercial, and Medicare documentation, coding, and billing. Key responsibilities include:

  • Overseeing and streamlining billing processes
  • Planning and implementing quality assurance for all processes
  • Developing and supervising a team of billing professionals
  • Using statistical methods to analyze data and generate useful business reports
  • Overseeing the revenue cycle and ensuring timely payment from payers
  • Knowledge of ICD10 codes and CPT codes for professional fee billing
  • Collaborating and communicating with front-end staff, operations, finance, and administration
  • Serving as a designated billing representative at agency meetings and trainings as needed
  • Monitoring billing-related regulations and implementing required changes
  • Researching new billing opportunities and maintaining a fee schedule

We offer a comprehensive benefits package, including competitive compensation, health insurance, dental insurance, voluntary vision insurance, life insurance, AD&D, short-term disability, a 403(b) retirement plan, tuition reimbursement, and an annual bonus eligible based on agency performance.

Root Center is committed to hiring and retaining a diverse workforce and considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.



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