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Luxury Sales Assistant

2 months ago

Beverly Hills, California, United States Neiman Marcus Full time

About Neiman Marcus Group

As a leading luxury retailer, we're dedicated to delivering exceptional products and services enabled by our investments in data and technology. Our team of experts delivers and scales a personalized luxury experience across our three channels of in-store, e-commerce, and remote selling.

Our Culture

We're a female-founded, female-majority organization that values diversity and inclusion. Our culture of Belonging guides our roadmap for Revolutionizing Luxury Experiences.

Your Role

As a Personal Stylist Assistant, you will support our Personal Stylists with client communication, outfit recommendations, and operational tasks during the selling process. You will work on-site and through online platforms, reporting to your assigned Personal Stylist.

Key Responsibilities

  • Assist Personal Stylists in preparing and implementing selling appointments, including ringing transactions and processing merchandise.
  • Complete post-appointment follow-up, including order tracking, alterations, and thank you notes.
  • Help organize appointment scheduling, gifting initiatives, and experiences for top clients.
  • Enter and maintain precise client information.
  • Assist with digital selling and social media presence.
  • Ensure all unsold merchandise is returned to stock.
  • Ensure cleanliness of fitting rooms using housekeeping and maintenance services.

Requirements

  • Experience with technology and digital tools.
  • Fashion retail experience.
  • Ability to work a flexible schedule.

Benefits

  • Financial solutions, including credit union membership.
  • NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands.
  • NMG Discount Marketplace featuring thousands of products and services with over $5,000 in savings.