Customer Engagement Specialist
3 weeks ago
Job Description
As a Customer Engagement Specialist at Planet Honda, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email.
Estimated Salary: $55,000 - $75,000 per year
The ideal candidate will have previous experience in a customer service or sales role and possess excellent communication and interpersonal skills.
About the Role
- Develop strong relationships with potential customers through phone, text, and email
- Schedule appointments for customers to meet with our sales team
- Maintain accurate customer database and interactions
Key Responsibilities
- Respond promptly to customer inquiries via phone and email
- Follow up with previous customers to maintain relationships and encourage repeat business
What You Need to Succeed
- High school diploma or equivalent
- Previous experience in customer service or sales role
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
Our Benefits Package
- Competitive salary with performance-based bonuses
- Medical/Dental/Vision Plan
- 401k
- Employee Assistance Program
- Proven Sales & Product Training
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