Customer Service Representative

6 days ago


Plainfield, New Jersey, United States Hawk Mazda of Joliet Full time

Hawk Mazda of Joliet is a leading automotive group with multiple dealership locations across Illinois. We are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement.

Job Overview

We are seeking an experienced Service Advisor to join our team. The ideal candidate will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.

Key Responsibilities:
  • Consult and interpret customer needs for the technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matters
Requirements:
  • 2+ years of dealership experience is preferred
  • CDK proficiency preferred
  • Exemplary customer service skills and sales skills are a must
  • Able to work in a high volume environment and multi-task
Compensation:

The estimated salary range for this position is $45,000 - $60,000 per year, depending on experience.



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