Store Associate

6 days ago


Portland, Oregon, United States Columbia Sportswear Full time
About the Role

Columbia Sportswear is seeking a highly motivated and customer-focused Sales Associate to join our retail team. As a Sales Associate, you will play a critical role in delivering exceptional brand and customer experiences, driving store sales, and increasing profitability.

Key Responsibilities
  • Customer Service: Deliver helpful, knowledgeable, and friendly service to customers in person and through other means, such as phone or mobile devices, as per Columbia Sportswear service standards.
  • Product Knowledge: Develop a clear understanding of the Columbia Sportswear product line, participate in product education modules/training, and enthusiastically inform customers about our apparel and accessories.
  • Inventory Management: Assist with inventory cycle counts, order processing, and stock room organization to maintain a clean and organized store.
  • Merchandising and Visual Merchandising: Assist the Management team with weekly housekeeping tasks, merchandising, floor resets, and visual merchandising directives to elevate the customer experience.
  • Team Collaboration: Work collaboratively with the Management team to achieve sales goals and maintain a positive, inclusive store environment.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: No experience required; retail sales or customer service experience in specialty retail, active, or outdoor apparel a plus.
  • Physical Requirements: Ability to move about the store, communicate with others, and adjust/move items weighing up to 40lbs.
What We Offer

Columbia Sportswear is committed to providing a positive work environment and offers a range of benefits, including a 401k plan with a generous company match, EAP +, commuter benefits, wellness benefits, and employee discounts.


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