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Retail Store Supervisor
2 months ago
About the Role:
The Retail Front End Supervisor is a key member of the store leadership team, responsible for overseeing the day-to-day operations of the store's front end. This includes supervising sales floor associates, managing customer service, and ensuring a positive shopping experience for customers.
Key Responsibilities:
- Supervise sales floor associates and provide guidance on sales techniques and customer service
- Manage customer complaints and resolve issues in a timely and professional manner
- Monitor and maintain store appearance, including visual merchandising and inventory management
- Collaborate with store management to achieve sales goals and implement visual merchandising plans
- Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
- At least 1 year of supervisory experience in a retail environment
- Strong communication and interpersonal skills
- Ability to work a full-time schedule, including nights, weekends, and holidays
- Ability to lift and move merchandise weighing up to 40 pounds
What We Offer:
- Competitive hourly rate
- Flexible scheduling
- Associate discount
- Medical, dental, and vision coverage
- 401(k) plan
- Opportunities for career advancement