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Account Executive

4 weeks ago

Raleigh, North Carolina, United States Spectrum Full time
Job Summary

The Account Executive - Direct Retail Sales role serves as a key liaison between Spectrum and our Retail Partner Retail Direct Sales portfolio. This position is responsible for growing revenues by maximizing sales through managing the day-to-day relationship of the assigned book of business to maximize opportunities and ensure representation of the Spectrum brand while protecting the overall customer experience.

Key Responsibilities
  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Provide account management including but not limited to: audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance, and merchandising.
  • Conduct regular meetings, training, and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
  • Maintain knowledge, and ensure delivery and understanding of current products, services, promotions, offerings, etc., Collaborate closely with owners from assigned partners to create/manage growth plans.
  • Work with our Operations, Strategy, and divisional teams to ensure alignment with department and Company objectives.
  • Coordinate and assist with special events, and oversee staffing, merchandising, and sales execution.
  • Conduct side-by-side selling of Spectrum services to customers at retailer's locations, train and develop retailers.
  • Meet or exceed assigned KPI metrics including, but not limited to sales quotas, product mix, chargeback, etc.
  • Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners' potential.
  • Provide frequent reports to channel leadership, including sales impact factors, activity feedback, challenges, etc.
  • Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume.
Requirements
  • Ability to read, write, speak, and understand English
  • Sales presentation skills, problem-solving capabilities, organized and demonstrated initiative
  • Comfort utilizing Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
  • Travel frequently within the assigned territory
  • Flexibility to work retail hours, including evenings/weekends, and adjust the schedule as needed based on assigned partners' needs and to maximize sales opportunities.
  • Bachelor's degree from a four-year college/university or equivalent experience
  • Bi-lingual a plus