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Customer Service Representative

2 months ago

Baltimore, Maryland, United States Savers Full time

About Us

Savers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.

Our Business Model

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

Our Team

We are a diverse and inclusive team of over 22,000 team members who are passionate about creating an awesome experience for our customers, donors, and each other.

Job Summary

We are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an exceptional customer experience, providing excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service to customers, donors, and team members
  • Process customer transactions accurately and efficiently
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Assist with visual merchandising and store displays
  • Participate in inventory management and stockroom organization
  • Support team members with tasks and projects as needed

What We Offer

We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow in your career.

Why Join Us

At Savers, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that our team members are our greatest asset, and we are dedicated to supporting their growth and development.