Operations Manager

3 days ago


Chicago, Illinois, United States Midway Building Services, Ltd Full time
Job Summary

Midway Building Services, Ltd is seeking an experienced Operations Manager to oversee janitorial activities and ensure successful operations in the Chicagoland area. The ideal candidate will have a strong background in facilities management, excellent leadership skills, and a proven track record of delivering results.

Key Responsibilities
  • Cultivate and maintain client relationships to drive business growth and retention.
  • Maintain and follow up on union issues with guidance from HR.
  • Establish operational goals to ensure profitability and compliance.
  • Hire, train, and direct staff to meet Midway's goals and objectives.
  • Ensure compliance with federal, state, and local safety laws and regulations.
  • Monitor staff overtime and absenteeism, implementing corrective measures as necessary.
  • Act as primary liaison for client stakeholders, ensuring prompt and effective service.
  • Provide regular KPIs and analysis to clients and Midway management.
Requirements
  • 4-8 years' experience in facilities management.
  • Collaborative leadership style with a focus on coaching and accountability.
  • Ability to advance Midway's mission and deliver best-in-class services.
  • Strong attention to detail and sense of urgency.
  • Ability to provide savings and maximize client investment.
  • Excellent communication and organizational skills.
What We Offer

Midway Building Services, Ltd offers a competitive salary, benefit package, and opportunities for professional growth and development.



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