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Operations Manager

2 months ago

Chicago, Illinois, United States AAMCO Transmissions and Total Car Care Full time
AAMCO Transmissions and Total Car Care: A Leader in Transmission Repair

About Us:
AAMCO Transmissions and Total Car Care has been a trusted name in the automotive industry for over 60 years. With a strong reputation for expertise in transmission repair and Total Car Care services, we continue to network with centers across North America.

Job Description:
We are seeking a highly skilled General Manager Operations to join our team in the Greater Chicago Area. As a key member of our leadership team, you will be responsible for overseeing day-to-day operations, managing teams, ensuring quality customer service, and handling budgeting responsibilities.

Key Responsibilities:
  • Manage and oversee the daily operations of our service centers in the Greater Chicago Area.
  • Lead and motivate a team of technicians and service advisors to deliver exceptional customer service and achieve sales goals.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Manage budgets and financial reports to ensure the financial health of our service centers.
  • Collaborate with our leadership team to drive business growth and expansion.

Requirements:
  • Proven experience in multi-store management, fixed operations, and sales coaching.
  • Ability to travel daily to multiple locations within the Chicago area.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Demonstrated discipline and attention to detail.

Qualifications:
  • General Automotive Management and Operations Management skills.
  • Experience in Customer Service and Team Management.
  • Budgeting skills.
  • Strong leadership and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Analytical thinking and problem-solving skills.
  • Previous experience in automotive or service industry preferred.
  • Degree in Business Administration or related field a plus.

What We Offer:
  • Competitive salary range and incentives.
  • Opportunities for professional development and career advancement.