Lead Business Process Specialist

3 weeks ago


Carol Stream, Illinois, United States Zones Full time
Position Overview

The Senior/Lead Business Systems Analyst (BSA) plays a critical role in supporting all system and process needs of specific user groups within Zones. This position requires a deep understanding of end-users' business needs and the ability to design system solutions that effectively support those processes.

Responsibilities:
  • Ensure effective communication between business users and development teams.
  • Manage the lifecycle of system bugs, including creation, information addition, triage, and resolution.
  • Collaborate with developers to ensure effective bug resolution.
  • Communicate with users to confirm that solutions meet their needs.


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