Healthcare Operations Coordinator

7 days ago


Chattanooga, Tennessee, United States Mountain Management Services Full time
Job Summary

We are seeking a highly skilled and experienced Certified Medical Assistant Lead to join our team at Mountain Management Services. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient care and support to our medical staff.

Key Responsibilities
  • Provide general patient care by following established standards and procedures.
  • Greet and prepare patients for medical consultations.
  • Obtain and record vital signs, including blood pressure, temperature, pulse, and respirations.
  • May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
  • Administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration.
  • Perform routine tests, including EKGs.
  • Schedule patients for diagnostic testing and follow up to ensure completion of testing.
  • Communicate with patients regarding test results and plan of care by phone or mail as directed by the healthcare provider.
  • Prepare, clean, and sterilize instruments and maintain equipment; keep patient exam rooms stocked, clean, and orderly.
  • Document patient plans of care, tests, and examination results in the medical record as directed by the healthcare provider.
  • Escalate non-routine issues, questions, and/or concerns to the practice manager or healthcare provider.
  • Ensure safety checklists/quality controls are completed as required.
  • Provide for patient safety and protection of patient privacy rights.
Qualifications
  • High school diploma or equivalent required.
  • Completion of a Certified Medical Assistant course required.
  • Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable.
  • Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required.
  • 2 years Medical Assistant experience preferred.
  • Electronic health record experience preferred.


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