Retail Sales Lead

5 days ago


San Francisco, California, United States Event Network Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Lead to join our team at the California Academy of Sciences. As a Sales Lead, you will play a key role in delivering an exceptional guest experience and driving sales growth in our gift shops.

Key Responsibilities:

  • Provide exceptional guest service and support the store management team in day-to-day operations
  • Ensure that our guests have the best shopping experience ever
  • Engage with guests and create an entertaining, fun, exciting and memorable experience
  • Assist with visual merchandising and maintain a visually appealing store environment
  • Process sales transactions and handle customer complaints in a professional and courteous manner
  • Work collaboratively with the sales team to achieve sales goals and objectives

Requirements:

  • Prior retail keyholder, retail supervisory, cash-handling, and customer service experience
  • Strong merchandising skills and ability to work a flexible schedule
  • Naturally enjoy interacting with people of all ages and able to proactively intercept, engage, and demonstrate product to customers in a positive, welcoming and outgoing manner
  • Able to effectively communicate product features and benefits to customers
  • Welcoming, positive, engaging and friendly towards our guests, team members, and venue staff

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

The Sales Lead must frequently lift and/or move up to 40 pounds.



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