Administrative Operations Specialist

1 day ago


Pompano Beach, Florida, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Company Overview
Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a leading provider of essential services through empowered people, world-class customer service, and convenient access.

Salary
The estimated annual salary for this position is between $32,000 to $42,000.

Job Description
This role assists the business owners, management team, and team members with various tasks including processing invoices, collecting payments, customer service follow-up, answering phones, using multiple types of software, and interfacing with customers and suppliers. Key responsibilities include preparing correspondence, memoranda, reports, booking travel, reconciling expense reports, answering phone calls, greeting visitors, resolving routine and complex inquiries, scheduling appointments, entering job information into ServiceMaster CRM, utilizing support staff on a reporting or project basis, operating a personal computer, following up with customers on work performed, calling customers to collect payments, and assisting other departments within the company.

Required Skills and Qualifications
High school diploma/GED required; previous administrative assistant experience preferred but not required; experience and skill with Microsoft Office application (Word, Outlook, PowerPoint, and Excel) required; comfortable with using multiple types of software; personal time management and organizational skills; verbal and written communication skills; dependable and adaptable to operate within a fast-paced work environment; ability to manage highly confidential information.

Benefits
This role offers a diverse community where successful people work together to achieve common goals in a fast-paced work environment.

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