Operational Risk Manager
1 week ago
The Operational Risk Manager is responsible for overseeing the management of complex and critical professional disciplinary areas. This role leads and directs a team of professionals, requiring a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function.
Key Responsibilities:- Establish and oversee the application of operational risk policies, technology, and tools to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include technology operational risk, cyber risk, and other areas.
- Serves as an oversight function working with the In-Business OR and Independent Risk Teams.
- Drives Operation Risk Anticipation, Mitigation, and Loss Recovery (and respective Recovery Plans).
- Ensures Operation Risk Policy implementation and exception approvals.
- Informs Operational Risk Council on Sub-Segment Level OR related matters.
- Attends In Business Risk Committees.
- Leads- oversees the annual Key Risk Indicator (KRI) reviews.
- Monitors KRCIs triggers and thresholds and the analysis by the Business.
- Liaises with Business ORM on breaches and action steps to correct breaches.
- Communicates and Escalates breaches in KRCIs at the Segment Level.
- Works on T-10 (deep dive - root cause analysis) with support of In-Business ORM and drive corrective actions.
- Exports best practices and common risk, controls, and corrective actions through Framework Papers.
- Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses.
- 10+ years relevant experience.
- Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus - credit, and market.
- Experience in Internal Audit or Financial Control would be desirable.
- Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams.
- Excellent communication skills - verbal & written.
- Bachelor's/University degree, Master's degree preferred.
Citigroup Inc. is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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