Service Manager for a Seamless Dining Experience

8 hours ago


Philadelphia, Pennsylvania, United States Middle Child Clubhouse Full time
Join Our Team as a Service Manager

We are seeking an experienced Service Manager to oversee the front-of-house operations at Middle Child Clubhouse, a 90-seat restaurant and bar. As a key member of our team, you will be responsible for ensuring an exceptional guest experience and a smooth service each night.

About the Role
  • Key Responsibilities:
  • Define and implement our dinner and bar service standards, working closely with our General Manager to ensure alignment with our concept and guest needs.
  • Staff the PM FOH and Bar teams, conducting interviews and stages to ensure new hires fit our ethos and write team schedules that reflect volume, RTOs, trainings, and individual skill sets.
  • Manage the PM FOH and Bar teams, enforcing company standards, and facilitating personal growth opportunities for employees.
  • Organize service for the PM FOH and Bar teams, planning each shift before it starts, leading daily pre-shift meetings, and controlling the pace of service.
  • Oversee wine, beer, and liquor purchasing, monitoring sales and inventory, making recommendations for menu changes and purchasing pars.
  • Communicate with the PM BOH team, facilitating a positive working environment between FOH and BOH, and providing covers, VIPs, and run-of-shows for events.
  • Maintain the systems and technologies we rely on in the FOH, ensuring our printed menus, online menus, and Toast POS always reflect the latest menu, mods, and pricing.

What We Offer

  • A competitive salary of $55,000 - $65,000 per year, depending on experience.
  • Health benefits, family leave, and PTO offered.
  • A dynamic and inclusive work environment, striving to provide an equal opportunity employer and an equitable environment.

About Us

Middle Child Clubhouse is an employee-first company and a nice place to work. We're looking for kind, community-oriented folks who believe in our values and want to join our team. For more information about us, please visit our website.



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