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Dining Experience Leader at Longwood Gardens
1 month ago
Restaurant Associate Overview
Restaurant Associates is the leading provider of dining and event catering services for prestigious museums, performing arts centers, and corporations. As a Restaurant Manager with our team, you will be part of an esteemed organization recognized for its exceptional service and commitment to excellence.
Salary: $68,000 - $75,000 per year
This role offers a unique opportunity to join our dynamic team and take your career in hospitality to new heights. As a Restaurant Manager, you will oversee all aspects of the front-of-house operations, ensuring seamless service delivery and maintaining the highest standards of quality.
Responsibilities- Hire, Train, and Inspire a Premier FOH Team: Attract, develop, and motivate top talent to deliver outstanding fine dining experiences.
- Oversee Scheduling, Payroll, and Administrative Duties: Ensure efficient operational management while controlling costs and inventory levels.
- Lead Daily Meetings: Foster a culture of excellence by aligning the team and setting clear expectations for exceptional service.
- Handle Reservation Systems and Seating Arrangements: Meet business demands while delivering a seamless guest experience.
- Maintain Cleanliness and Service Standards: Ensure the dining room meets sparkling cleanliness and impeccable service standards.
- Address Guest Concerns: Turn challenges into positive experiences through professionalism and poise.
- Fine Dining Experience: A minimum of 2-3 years of experience in fine dining, with at least one year in a leadership role.
- Industry Trends and Techniques: Expertise in current food and industry trends, as well as fine dining service techniques.
- Training and Development: A talent for training, coaching, and developing your team to excellence.
- Interpersonal Skills: Strong ability to stay calm under pressure and deliver guest satisfaction.
- Technical Proficiency: Proficiency in POS systems, Microsoft Office, and reservation platforms.
- Medical and Dental Insurance
- Vision Insurance
- Life Insurance/ AD & Disability Insurance
- Retirement Plan
- Paid Time Off and Holiday Time Off
- Associate Shopping Program and Health and Wellness Programs
- Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)