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Dining Experience Leader at Longwood Gardens

1 month ago


Philadelphia, Pennsylvania, United States Restaurant Associates Full time
Restaurant Manager Job Description

Restaurant Associate Overview

Restaurant Associates is the leading provider of dining and event catering services for prestigious museums, performing arts centers, and corporations. As a Restaurant Manager with our team, you will be part of an esteemed organization recognized for its exceptional service and commitment to excellence.

Salary: $68,000 - $75,000 per year

This role offers a unique opportunity to join our dynamic team and take your career in hospitality to new heights. As a Restaurant Manager, you will oversee all aspects of the front-of-house operations, ensuring seamless service delivery and maintaining the highest standards of quality.

Responsibilities
  • Hire, Train, and Inspire a Premier FOH Team: Attract, develop, and motivate top talent to deliver outstanding fine dining experiences.
  • Oversee Scheduling, Payroll, and Administrative Duties: Ensure efficient operational management while controlling costs and inventory levels.
  • Lead Daily Meetings: Foster a culture of excellence by aligning the team and setting clear expectations for exceptional service.
  • Handle Reservation Systems and Seating Arrangements: Meet business demands while delivering a seamless guest experience.
  • Maintain Cleanliness and Service Standards: Ensure the dining room meets sparkling cleanliness and impeccable service standards.
  • Address Guest Concerns: Turn challenges into positive experiences through professionalism and poise.
Required Skills and Qualifications
  • Fine Dining Experience: A minimum of 2-3 years of experience in fine dining, with at least one year in a leadership role.
  • Industry Trends and Techniques: Expertise in current food and industry trends, as well as fine dining service techniques.
  • Training and Development: A talent for training, coaching, and developing your team to excellence.
  • Interpersonal Skills: Strong ability to stay calm under pressure and deliver guest satisfaction.
  • Technical Proficiency: Proficiency in POS systems, Microsoft Office, and reservation platforms.
Benefits
  • Medical and Dental Insurance
  • Vision Insurance
  • Life Insurance/ AD & Disability Insurance
  • Retirement Plan
  • Paid Time Off and Holiday Time Off
  • Associate Shopping Program and Health and Wellness Programs
  • Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)