Warranty Claims Specialist

3 weeks ago


Salem, Virginia, United States American Rental Association Full time
Warranty Analyst Job Description

Carter Machinery Company, a leading Caterpillar dealer, is seeking a skilled Warranty Analyst to join their team. As a Warranty Analyst, you will play a crucial role in preparing warranty claims for submission to Heavy Equipment Vendors. Your collaboration with the service departments will be key to maximizing the amount of recovery on each claim.

Key Responsibilities:
  • Prepare and submit warranty claims to Heavy Equipment Vendors
  • Collaborate with service departments to gather factual information
  • Maximize warranty claim recoveries
  • Develop and maintain strong relationships with vendors and internal stakeholders
Requirements:
  • Self-starter with excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • High mechanical aptitude with ability to understand technical information
  • Proficient in Microsoft Office Suite or related software
  • Ability to work with limited supervision and meet deadlines
Physical Requirements:

The Warranty Analyst position requires the ability to sit or stand for prolonged periods of time. The ability to lift, carry, and maneuver items up to 10 pounds in weight is also necessary. Specific vision abilities required include close vision, distance vision, and ability to adjust focus.

Benefits:
  • Competitive compensation and benefits package
  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors/programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Discounts on cellular phone service, computers, tooling, cars, and trucks

Carter Machinery Company is an EEO/AA Employer and welcomes applications from qualified individuals. The company is a drug-free workplace.



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