Warranty Claims Specialist

1 week ago


Salem, Oregon, United States Camping World Full time

**Job Summary**

Camping World is seeking a skilled Warranty Clerk to join our team. As a Warranty Clerk, you will be responsible for:

  • Responding to customer inquiries in a professional and courteous manner.
  • Obtaining necessary warranty or customer authorization prior to working on units.
  • Following up on all warranty receivables to ensure timely payment.
  • Contacting customers to schedule appointments for special order parts.

**Key Responsibilities:**

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Process warranty claims and obtain necessary documentation.
  • Communicate with customers to schedule appointments and provide updates on warranty status.
  • Work closely with the sales team to ensure seamless customer experience.

**Requirements:**

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and knowledge of software applications.


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